Productivity & Ops · product feedback

Track your Featurebase bills and renewals

Featurebase sells an AI customer support suite to software companies: a help desk inbox for live chat, email and messaging channels, a help center, product tours and the Fibi AI agent, which answers questions from your docs. Feature requests raised in those conversations are logged automatically, linked to customer data, and requesters are notified when a feature goes live.

Provider
Featurebase
Type
product feedback

About Featurebase

What people pay Featurebase for

  • AI help desk and shared inbox
  • Fibi AI support agent
  • Help center
  • Feedback and feature request tracking
  • Product tours and outbound messages
For
Software companies, from startups to large organizations

Featurebase pricing and billing

Pricing
Plans plus usage
Free plan
Yes
Billed
Monthly or yearly
Plans
Free, Growth, Professional, Enterprise
Paid plans from
$29 per seat per month, billed yearly (Growth)

The Fibi AI agent costs $0.49 per conversation it fully resolves, with human handovers free; yearly billing saves 20% and startups can get 86% off.

As listed on Featurebase's site on 7 November 2026 · official pricing. Prices change; confirm before you buy.

Tracking tip

Featurebase bills for what you use, so the amount changes from month to month. Record what was actually charged when each payment lands; your payment history then shows real costs, and Insights (Pro) flags changes of 5% or more.

How to track Featurebase in SysCost

SysCost keeps every Featurebase subscription in one ledger with the rest of your tools, reminds your team before each renewal, and converts every currency into yours.

  1. Step 1

    Pick Featurebase

    Add a subscription, choose Featurebase as its provider and give it your own name.

  2. Step 2

    Set the cycle

    Enter the amount, currency, billing cycle and next payment date.

  3. Step 3

    Get reminders

    In Slack, Discord, Telegram or email, days before each renewal.

  4. Step 4

    Record payments

    Mark each one paid, failed or skipped; unpaid ones show as overdue.

Checked to load on 7 November 2026. Sources: featurebase.app.

Featurebase and SysCost: common questions

Can SysCost track my Featurebase subscription?

Yes. Featurebase is built into SysCost with its logo: pick it as the provider when you add a subscription.

Does Featurebase have a free plan?

Yes, Featurebase lists a free plan, according to its website (checked 7 November 2026). Paid plans start from $29 per seat per month, billed yearly (Growth).

How does Featurebase bill?

Featurebase offers monthly or yearly billing, priced plans plus usage. In SysCost, choose the matching cycle (monthly, quarterly or yearly) and every renewal is projected from your next payment date.

Where can I check whether Featurebase is down?

Featurebase publishes a status page at status.featurebase.app.

Can I get a reminder before Featurebase renews?

Yes. Choose the days, for example 7, 3 and 1, and SysCost reminds your team in Slack, Discord, Telegram or by email.

Does SysCost connect to my Featurebase account?

No. You add Featurebase subscriptions by hand, from a CSV file, or by pasting a receipt into AI smart-add (Pro). SysCost never asks for your Featurebase login.

Is SysCost affiliated with Featurebase?

No. SysCost is independent; Featurebase and its logo belong to their owner.

Similar providers SysCost tracks

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SysCost is not affiliated with or endorsed by Featurebase. Featurebase and its logo are trademarks of their owner and are shown only to identify the provider.

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