Track your Freshdesk bills and renewals
Freshdesk is the customer service helpdesk from Freshworks, built around omnichannel ticketing, a shared inbox, a customer portal and knowledge base, and the Freddy AI Agent, which resolves customer emails on its own. Every plan includes 500 Freddy AI Agent sessions, higher tiers add multilingual support, skill-based routing, a sandbox and audit logs, and an MCP connection lets other AI tools work with support data.
- Provider
- Freshdesk
- Website
- freshworks.com
- Category
- Sales & Support
- Type
- customer support
- Also searched as
- freshworks
About Freshdesk
What people pay Freshdesk for
- Omnichannel ticketing and shared inbox
- Freddy AI Agent
- Freddy AI Copilot
- Customer portal and knowledge base
- Analytics and reporting
- Part of
- Freshworks
Freshdesk pricing and billing
- Pricing
- Per user
- Free plan
- Free trial
- Billed
- Monthly or yearly
- Plans
- Growth, Pro, Enterprise
- Paid plans from
- $19 per agent per month, billed annually (Growth)
Annual billing saves 20%; extra AI Agent sessions cost $49 per 100, and the 14-day trial gives access to the Enterprise plan.
As listed on Freshdesk's site on 7 November 2026 · official pricing. Prices change; confirm before you buy.
Tracking tip
Freshdesk charges per user, so the bill follows your headcount. When seats change, update the subscription's amount; payments you already recorded keep what you actually paid.
How to track Freshdesk in SysCost
SysCost keeps every Freshdesk subscription in one ledger with the rest of your tools, reminds your team before each renewal, and converts every currency into yours.
- Step 1
Pick Freshdesk
Add a subscription, choose Freshdesk as its provider and give it your own name.
- Step 2
Set the cycle
Enter the amount, currency, billing cycle and next payment date.
- Step 3
Get reminders
In Slack, Discord, Telegram or email, days before each renewal.
- Step 4
Record payments
Mark each one paid, failed or skipped; unpaid ones show as overdue.
Useful Freshdesk links
- Pricingwww.freshworks.com/freshdesk/pricing
- Status pagestatus.freshworks.com
- Help centersupport.freshworks.com/support/home
Checked to load on 7 November 2026. Sources: freshworks.com.
Freshdesk and SysCost: common questions
Can SysCost track my Freshdesk subscription?
Yes. Freshdesk is built into SysCost with its logo: pick it as the provider when you add a subscription.
Does Freshdesk have a free plan?
Freshdesk offers a free trial rather than a permanent free plan, according to its website (checked 7 November 2026).
How does Freshdesk bill?
Freshdesk offers monthly or yearly billing, priced per user. In SysCost, choose the matching cycle (monthly, quarterly or yearly) and every renewal is projected from your next payment date.
Where can I check whether Freshdesk is down?
Freshdesk publishes a status page at status.freshworks.com.
Can I get a reminder before Freshdesk renews?
Yes. Choose the days, for example 7, 3 and 1, and SysCost reminds your team in Slack, Discord, Telegram or by email.
Does SysCost connect to my Freshdesk account?
No. You add Freshdesk subscriptions by hand, from a CSV file, or by pasting a receipt into AI smart-add (Pro). SysCost never asks for your Freshdesk login.
Is SysCost affiliated with Freshdesk?
No. SysCost is independent; Freshdesk and its logo belong to their owner.
Similar providers SysCost tracks
Other customer support and sales and support providers, each with its own page.
SysCost is not affiliated with or endorsed by Freshdesk. Freshdesk and its logo are trademarks of their owner and are shown only to identify the provider.
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