Sales & Support · customer support

Track your Help Scout bills and renewals

Help Scout makes customer support software organised as four products: Inbox for email, chat, SMS, social and voice conversations, Copilot for AI drafting, Envoy, an AI agent billed per resolved request, and Signal for spotting trends. More than 12,000 companies use it, in fields such as education, healthcare, real estate and SaaS, and a free plan covers up to five users.

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Provider
Help Scout
Website
helpscout.com
Category
Sales & Support
Type
customer support

About Help Scout

What people pay Help Scout for

  • Shared inbox (email, chat, SMS, social, voice)
  • Knowledge base
  • Copilot AI assistance
  • Envoy AI agent
  • Signal customer insights
For
Support teams in SaaS, education, healthcare, ecommerce and other industries

Help Scout pricing and billing

Pricing
Per user
Free plan
Yes
Billed
Monthly or yearly
Plans
Free, Standard, Plus, Pro
Paid plans from
$25 per user per month (Standard)

Annual billing is listed as 16% cheaper; the Envoy AI agent costs $0.75 per resolution after a 3-month free trial, and Pro needs at least 10 users.

As listed on Help Scout's site on 7 November 2026 · official pricing. Prices change; confirm before you buy.

Tracking tip

Help Scout charges per user, so the bill follows your headcount. When seats change, update the subscription's amount; payments you already recorded keep what you actually paid.

How to track Help Scout in SysCost

SysCost keeps every Help Scout subscription in one ledger with the rest of your tools, reminds your team before each renewal, and converts every currency into yours.

  1. Step 1

    Pick Help Scout

    Add a subscription, choose Help Scout as its provider and give it your own name.

  2. Step 2

    Set the cycle

    Enter the amount, currency, billing cycle and next payment date.

  3. Step 3

    Get reminders

    In Slack, Discord, Telegram or email, days before each renewal.

  4. Step 4

    Record payments

    Mark each one paid, failed or skipped; unpaid ones show as overdue.

Useful Help Scout links

Checked to load on 7 November 2026. Sources: helpscout.com.

Help Scout and SysCost: common questions

Can SysCost track my Help Scout subscription?

Yes. Help Scout is built into SysCost with its logo: pick it as the provider when you add a subscription.

Does Help Scout have a free plan?

Yes, Help Scout lists a free plan, according to its website (checked 7 November 2026). Paid plans start from $25 per user per month (Standard).

How does Help Scout bill?

Help Scout offers monthly or yearly billing, priced per user. In SysCost, choose the matching cycle (monthly, quarterly or yearly) and every renewal is projected from your next payment date.

Where can I check whether Help Scout is down?

Help Scout publishes a status page at status.helpscout.com.

Can I get a reminder before Help Scout renews?

Yes. Choose the days, for example 7, 3 and 1, and SysCost reminds your team in Slack, Discord, Telegram or by email.

Does SysCost connect to my Help Scout account?

No. You add Help Scout subscriptions by hand, from a CSV file, or by pasting a receipt into AI smart-add (Pro). SysCost never asks for your Help Scout login.

Is SysCost affiliated with Help Scout?

No. SysCost is independent; Help Scout and its logo belong to their owner.

Similar providers SysCost tracks

Other customer support and sales and support providers, each with its own page.

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SysCost is not affiliated with or endorsed by Help Scout. Help Scout and its logo are trademarks of their owner and are shown only to identify the provider.

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Your next renewal is already on its way.

Find out what it is, what it costs and who will hear about it, in five minutes. Free for one person and five subscriptions.

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