Track your Freshservice bills and renewals
Freshservice is the Freshworks product for IT service management, organised around ITIL practices and covering incidents, service requests, changes, problems and IT assets. It also extends to HR and finance processes such as employee onboarding. Its Freddy AI tools include a copilot sold as an add-on and an agent studio, and Freshworks says more than 20,000 businesses use the platform.
- Provider
- Freshservice
- Website
- freshworks.com
- Category
- Sales & Support
- Type
- ITSM
About Freshservice
What people pay Freshservice for
- IT service desk and incident management
- Change, problem and release management
- IT asset management and CMDB
- Freddy AI Copilot add-on
- Employee onboarding journeys
- For
- IT teams, from growing companies to enterprises
- Part of
- Freshworks
Freshservice pricing and billing
- Pricing
- Per user
- Free plan
- Free trial
- Billed
- Monthly or yearly
- Plans
- Starter, Growth, Pro, Enterprise
- Paid plans from
- $19 per agent per month, paid annually (Starter)
Freddy AI Copilot costs $29 per agent per month extra, asset management is licensed in packs of 500 asset units, and Enterprise is quoted.
As listed on Freshservice's site on 7 November 2026 · official pricing. Prices change; confirm before you buy.
Tracking tip
Freshservice charges per user, so the bill follows your headcount. When seats change, update the subscription's amount; payments you already recorded keep what you actually paid.
How to track Freshservice in SysCost
SysCost keeps every Freshservice subscription in one ledger with the rest of your tools, reminds your team before each renewal, and converts every currency into yours.
- Step 1
Pick Freshservice
Add a subscription, choose Freshservice as its provider and give it your own name.
- Step 2
Set the cycle
Enter the amount, currency, billing cycle and next payment date.
- Step 3
Get reminders
In Slack, Discord, Telegram or email, days before each renewal.
- Step 4
Record payments
Mark each one paid, failed or skipped; unpaid ones show as overdue.
Useful Freshservice links
- Pricingwww.freshworks.com/freshservice/pricing
- Status pagestatus.freshworks.com
- Help centersupport.freshworks.com/support/home
Checked to load on 7 November 2026. Sources: freshworks.com.
Freshservice and SysCost: common questions
Can SysCost track my Freshservice subscription?
Yes. Freshservice is built into SysCost with its logo: pick it as the provider when you add a subscription.
Does Freshservice have a free plan?
Freshservice offers a free trial rather than a permanent free plan, according to its website (checked 7 November 2026).
How does Freshservice bill?
Freshservice offers monthly or yearly billing, priced per user. In SysCost, choose the matching cycle (monthly, quarterly or yearly) and every renewal is projected from your next payment date.
Where can I check whether Freshservice is down?
Freshservice publishes a status page at status.freshworks.com.
Can I get a reminder before Freshservice renews?
Yes. Choose the days, for example 7, 3 and 1, and SysCost reminds your team in Slack, Discord, Telegram or by email.
Does SysCost connect to my Freshservice account?
No. You add Freshservice subscriptions by hand, from a CSV file, or by pasting a receipt into AI smart-add (Pro). SysCost never asks for your Freshservice login.
Is SysCost affiliated with Freshservice?
No. SysCost is independent; Freshservice and its logo belong to their owner.
Similar providers SysCost tracks
Other ITSM and sales and support providers, each with its own page.
SysCost is not affiliated with or endorsed by Freshservice. Freshservice and its logo are trademarks of their owner and are shown only to identify the provider.
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