Track your Jira Service Management bills and renewals
Jira Service Management is Atlassian's service desk for IT, HR, facilities and other internal teams, now sold as part of Atlassian's Service Collection. Requests come in through a portal, email, chat, Slack or Microsoft Teams, and the product adds alerting with on-call schedules, change approvals tied to development work, a knowledge base and Rovo AI agents. Atlassian counts more than 60,000 customers.
- Provider
- Jira Service Management
- Website
- atlassian.com
- Category
- Sales & Support
- Type
- ITSM
- Also searched as
- jsm, jira service desk
About Jira Service Management
What people pay Jira Service Management for
- Service desk and request management
- Incident management with alerts and on-call
- Change management
- Knowledge base and customer portal
- Rovo AI agents
- For
- IT, HR, facilities and other service teams
- Part of
- Atlassian
Jira Service Management pricing and billing
- Pricing
- Per user
- Free plan
- Yes
- Billed
- Monthly or yearly
- Paid plans from
- $21.50 per agent per month (Standard)
Annual billing saves up to 17%; the free tier is limited to 3 agents and includes 1,250 automation steps per month.
As listed on Jira Service Management's site on 7 November 2026 · official pricing. Prices change; confirm before you buy.
Tracking tip
Jira Service Management charges per user, so the bill follows your headcount. When seats change, update the subscription's amount; payments you already recorded keep what you actually paid.
How to track Jira Service Management in SysCost
SysCost keeps every Jira Service Management subscription in one ledger with the rest of your tools, reminds your team before each renewal, and converts every currency into yours.
- Step 1
Pick Jira Service Management
Add a subscription, choose Jira Service Management as its provider and give it your own name.
- Step 2
Set the cycle
Enter the amount, currency, billing cycle and next payment date.
- Step 3
Get reminders
In Slack, Discord, Telegram or email, days before each renewal.
- Step 4
Record payments
Mark each one paid, failed or skipped; unpaid ones show as overdue.
Useful Jira Service Management links
- Pricingwww.atlassian.com/collections/service/pricing?bundle=jira-service-management
- Status pagestatus.atlassian.com
- Documentationconfluence.atlassian.com/alldoc/atlassian-documentation-32243719.html
- Help centersupport.atlassian.com
Checked to load on 7 November 2026. Sources: atlassian.com.
Jira Service Management and SysCost: common questions
Can SysCost track my Jira Service Management subscription?
Yes. Jira Service Management is built into SysCost with its logo: pick it as the provider when you add a subscription.
Does Jira Service Management have a free plan?
Yes, Jira Service Management lists a free plan, according to its website (checked 7 November 2026). Paid plans start from $21.50 per agent per month (Standard).
How does Jira Service Management bill?
Jira Service Management offers monthly or yearly billing, priced per user. In SysCost, choose the matching cycle (monthly, quarterly or yearly) and every renewal is projected from your next payment date.
Where can I check whether Jira Service Management is down?
Jira Service Management publishes a status page at status.atlassian.com.
Can I get a reminder before Jira Service Management renews?
Yes. Choose the days, for example 7, 3 and 1, and SysCost reminds your team in Slack, Discord, Telegram or by email.
Does SysCost connect to my Jira Service Management account?
No. You add Jira Service Management subscriptions by hand, from a CSV file, or by pasting a receipt into AI smart-add (Pro). SysCost never asks for your Jira Service Management login.
Is SysCost affiliated with Jira Service Management?
No. SysCost is independent; Jira Service Management and its logo belong to their owner.
Similar providers SysCost tracks
Other ITSM and sales and support providers, each with its own page.
SysCost is not affiliated with or endorsed by Jira Service Management. Jira Service Management and its logo are trademarks of their owner and are shown only to identify the provider.
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