Sales & Support · live chat

Track your LiveChat bills and renewals

On livechat.com the company now sells Text, a live chat product from the makers of HelpDesk and ChatBot, which shows who is browsing a site and lets an AI agent open conversations, suggest products and collect leads before staff step in. It plugs into Shopify, WordPress, WhatsApp and Messenger and reports the revenue that chats bring in, split between AI and human agents.

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Provider
LiveChat
Website
livechat.com
Category
Sales & Support
Type
live chat
Also searched as
live chat

About LiveChat

What people pay LiveChat for

  • Live chat with AI Agent
  • Omnichannel inbox and ticketing
  • Proactive chat campaigns
  • Live visitor tracking
  • Chat sales attribution reports
For
Teams selling and supporting customers through website chat

LiveChat pricing and billing

Pricing
Per user
Free plan
Free trial
Billed
Monthly or yearly
Plans
Essential, Growth, Enterprise
Paid plans from
$19 per user per month, paid annually (Essential)

Paying yearly saves up to 24%; extra AI resolutions cost $49.50 per 50, and existing LiveChat customers are pointed to a separate LiveChat price list.

As listed on LiveChat's site on 7 November 2026 · official pricing. Prices change; confirm before you buy.

Tracking tip

LiveChat charges per user, so the bill follows your headcount. When seats change, update the subscription's amount; payments you already recorded keep what you actually paid.

How to track LiveChat in SysCost

SysCost keeps every LiveChat subscription in one ledger with the rest of your tools, reminds your team before each renewal, and converts every currency into yours.

  1. Step 1

    Pick LiveChat

    Add a subscription, choose LiveChat as its provider and give it your own name.

  2. Step 2

    Set the cycle

    Enter the amount, currency, billing cycle and next payment date.

  3. Step 3

    Get reminders

    In Slack, Discord, Telegram or email, days before each renewal.

  4. Step 4

    Record payments

    Mark each one paid, failed or skipped; unpaid ones show as overdue.

Useful LiveChat links

Checked to load on 7 November 2026. Sources: livechat.com.

LiveChat and SysCost: common questions

Can SysCost track my LiveChat subscription?

Yes. LiveChat is built into SysCost with its logo: pick it as the provider when you add a subscription.

Does LiveChat have a free plan?

LiveChat offers a free trial rather than a permanent free plan, according to its website (checked 7 November 2026).

How does LiveChat bill?

LiveChat offers monthly or yearly billing, priced per user. In SysCost, choose the matching cycle (monthly, quarterly or yearly) and every renewal is projected from your next payment date.

Where can I check whether LiveChat is down?

LiveChat publishes a status page at status.text.com.

Can I get a reminder before LiveChat renews?

Yes. Choose the days, for example 7, 3 and 1, and SysCost reminds your team in Slack, Discord, Telegram or by email.

Does SysCost connect to my LiveChat account?

No. You add LiveChat subscriptions by hand, from a CSV file, or by pasting a receipt into AI smart-add (Pro). SysCost never asks for your LiveChat login.

Is SysCost affiliated with LiveChat?

No. SysCost is independent; LiveChat and its logo belong to their owner.

Similar providers SysCost tracks

Other live chat and sales and support providers, each with its own page.

See all providers →

SysCost is not affiliated with or endorsed by LiveChat. LiveChat and its logo are trademarks of their owner and are shown only to identify the provider.

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