Sales & Support · live chat

Track your Tidio bills and renewals

Tidio pairs a help desk for live chat, email, WhatsApp, Instagram and Messenger with Lyro, an AI agent that answers from a store's own data and recommends products inside the chat. Sales Flows open conversations on triggers such as exit intent or cart activity, and Lyro can also be bought on its own for Zendesk, Salesforce or another help desk. Tidio says over 300,000 businesses use it.

Provider
Tidio
Website
tidio.com
Type
live chat

About Tidio

What people pay Tidio for

  • Lyro AI Agent
  • Help desk inbox and ticketing
  • Flows chat automation
  • Lyro for third-party help desks
For
Businesses, including online stores

Tidio pricing and billing

Pricing
Plans plus usage
Free plan
Yes
Billed
Monthly or yearly
Plans
Free, Starter, Growth, Plus, Premium
Paid plans from
$29 per month (Starter)

Prices scale with billable conversations, Lyro conversations and Flows visitors; annual billing gives two months free, and Plus starts at $300 a month plus usage.

As listed on Tidio's site on 7 November 2026 · official pricing. Prices change; confirm before you buy.

Tracking tip

Tidio bills for what you use, so the amount changes from month to month. Record what was actually charged when each payment lands; your payment history then shows real costs, and Insights (Pro) flags changes of 5% or more.

How to track Tidio in SysCost

SysCost keeps every Tidio subscription in one ledger with the rest of your tools, reminds your team before each renewal, and converts every currency into yours.

  1. Step 1

    Pick Tidio

    Add a subscription, choose Tidio as its provider and give it your own name.

  2. Step 2

    Set the cycle

    Enter the amount, currency, billing cycle and next payment date.

  3. Step 3

    Get reminders

    In Slack, Discord, Telegram or email, days before each renewal.

  4. Step 4

    Record payments

    Mark each one paid, failed or skipped; unpaid ones show as overdue.

Checked to load on 7 November 2026. Sources: tidio.com.

Tidio and SysCost: common questions

Can SysCost track my Tidio subscription?

Yes. Tidio is built into SysCost with its logo: pick it as the provider when you add a subscription.

Does Tidio have a free plan?

Yes, Tidio lists a free plan, according to its website (checked 7 November 2026). Paid plans start from $29 per month (Starter).

How does Tidio bill?

Tidio offers monthly or yearly billing, priced plans plus usage. In SysCost, choose the matching cycle (monthly, quarterly or yearly) and every renewal is projected from your next payment date.

Where can I check whether Tidio is down?

Tidio publishes a status page at status.tidio.com.

Can I get a reminder before Tidio renews?

Yes. Choose the days, for example 7, 3 and 1, and SysCost reminds your team in Slack, Discord, Telegram or by email.

Does SysCost connect to my Tidio account?

No. You add Tidio subscriptions by hand, from a CSV file, or by pasting a receipt into AI smart-add (Pro). SysCost never asks for your Tidio login.

Is SysCost affiliated with Tidio?

No. SysCost is independent; Tidio and its logo belong to their owner.

Similar providers SysCost tracks

Other live chat and sales and support providers, each with its own page.

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SysCost is not affiliated with or endorsed by Tidio. Tidio and its logo are trademarks of their owner and are shown only to identify the provider.

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